Inert

Expertise

Designing ideas with know-how

We assist you throughout the entire design process. With our proven framework, we transform insights into a design that’s thoroughly tested and validated by real users.

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Expertise
Expertise

Our framework

The double diamond

3. Develop

Ideation and design

The develop phase, ideas are generated and prototypes are created. Creative solutions are brainstormed, tested, and refined through iterations and feedback, ensuring that the best solution emerges for the user’s needs.

Information Architecture / User Flows / Prototyping / Design Sprint / Wireframing

4. Deliver

Implementation and measurement

The deliver phase, the best idea is fully developed and implemented. The solution is launched or delivered to the client, with ongoing performance measurement and optimization based on user feedback and testing.

UI Design / Front-end Development / Performance Analytics / Post-launch Optimization

1. Discover

Research and observation We need

In this discovery phase, insights are gathered to understand user needs. It involves researching problems, identifying opportunities, and exploring new perspectives. The goal is to think broadly and investigate different angles to uncover key issues.

User Research / Competitor Analysis / Stakeholder Interviews / Persona Development / UX Audit

2. Define

Synthesis and Problem definition

In the define phase, insights are analyzed and structured to clearly define the core problem. This phase focuses on narrowing down to specific challenges to avoid working on the wrong solutions. It creates a clear project direction based on real needs.

Persona Development / Customer Journey Mapping / Problem Statement Definition / Affinity Mapping / Design Sprint

Our framework

The double diamond

Double diamond framework overview

1. Discover

Double diamond framework step 1

Research and observation We need

In this discovery phase, insights are gathered to understand user needs. It involves researching problems, identifying opportunities, and exploring new perspectives. The goal is to think broadly and investigate different angles to uncover key issues.

User Research / Competitor Analysis / Stakeholder Interviews / Persona Development / UX Audit

2. Define

Double diamond framework step 2

Synthesis and Problem definition

In the define phase, insights are analyzed and structured to clearly define the core problem. This phase focuses on narrowing down to specific challenges to avoid working on the wrong solutions. It creates a clear project direction based on real needs.

Persona Development / Customer Journey Mapping / Problem Statement Definition / Affinity Mapping / Design Sprint

3. Develop

Double diamond framework step 3

Ideation and design

The develop phase, ideas are generated and prototypes are created. Creative solutions are brainstormed, tested, and refined through iterations and feedback, ensuring that the best solution emerges for the user’s needs.

Information Architecture / User Flows / Prototyping / Design Sprint / Wireframing

4. Deliver

Double diamond framework step 4

Implementation and measurement

The deliver phase, the best idea is fully developed and implemented. The solution is launched or delivered to the client, with ongoing performance measurement and optimization based on user feedback and testing.

UI Design / Front-end Development / Performance Analytics / Post-launch Optimization

Tailored solutions for every project phase

The path our process takes, depends entirely on where you're at. At Inert, we can assist you in a variety of ways.

  • Creating a new digital product

    Whether you’re ideating a new concept for a website, an app, or a platform, we guide you from research to design and development. We support you from start to finish, ensuring you deliver a high-quality product.

  • Optimizing an existing product

    We enhance your existing product by redefining the UX/UI, improving usability, and elevating the overall experience to align with your users’ needs.

  • Developing a prototype

    We create interactive prototypes to visualize and test your concept, enabling quick feedback and iteration before full-scale development.

  • Supercharge your team

    Scale your team effortlessly with our flexible and skilled UX experts. Whether short-term or long-term, our team is ready to integrate quickly and focus on your specific needs, driving your project forward with ease.

Tailored solutions for every project phase

The path our process takes, depends entirely on where you're at. At Inert, we can assist you in a variety of ways.

Creating a new digital product

Whether you’re ideating a new concept for a website, an app, or a platform, we guide you from research to design and development. We support you from start to finish, ensuring you deliver a high-quality product.

Optimizing an existing product

We enhance your existing product by redefining the UX/UI, improving usability, and elevating the overall experience to align with your users’ needs.

Developing a prototype

We create interactive prototypes to visualize and test your concept, enabling quick feedback and iteration before full-scale development.

Supercharge your team

Scale your team effortlessly with our flexible and skilled UX experts. Whether short-term or long-term, our team is ready to integrate quickly and focus on your specific needs, driving your project forward with ease.

Get things done, right & fast

What our expert team brings to the table:

  • 1

    Fast-paced and efficient

    No meaningless presentations to fill up time. We focus on delivering tangible designs every week. And when we commit to a deadline, we stick to it. Always.

  • 2

    Complex made simple

    We simplify complex technologies into intuitive, user-friendly solutions. Whether it’s advanced systems or innovative digital experiences, we ensure your product is easy to use and understand.

  • 3

    Flexibility in every aspect

    We believe in flexible collaboration and adapt to the project’s needs. We go the extra mile to deliver.

  • 4

    Expertise across industries

    Our team has experience across a broad spectrum of industries, from automotive to healthcare. This diverse expertise allows us to bring fresh perspectives and innovative ideas to every project we undertake.

Wireframing Wireframing
UI Design UI Design
Design Systems Design Systems
Prototyping Prototyping
User Testing User Testing
Information Architecture Information Architecture
A/B Testing A/B Testing
Wireframing Wireframing
UI Design UI Design
Design Systems Design Systems
Prototyping Prototyping
User Testing User Testing
Information Architecture Information Architecture
A/B Testing A/B Testing
Prototyping Prototyping
User Testing User Testing
Information Architecture Information Architecture
A/B Testing A/B Testing
Wireframing Wireframing
UI Design UI Design
Design Systems Design Systems
Prototyping Prototyping
User Testing User Testing
Information Architecture Information Architecture
A/B Testing A/B Testing
Wireframing Wireframing
UI Design UI Design
Design Systems Design Systems
A/B Testing A/B Testing
Wireframing Wireframing
UI Design UI Design
Design Systems Design Systems
Prototyping Prototyping
User Testing User Testing
Information Architecture Information Architecture
A/B Testing A/B Testing
Wireframing Wireframing
UI Design UI Design
Design Systems Design Systems
Prototyping Prototyping
User Testing User Testing
Information Architecture Information Architecture
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
A/B Testing
Wireframing
UI Design
Design Systems
Prototyping
User Testing
Information Architecture
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  • Proximus
  • Toyota
  • Eneco
  • Brussels Airport
  • Opel
  • Van de Velde
  • Poppr